Lead Store Advisor, Century City Mall

**Lead Store Advisor, Century City Mall at On Running in Los Angeles, Switzerland** **What you'll do** - Orchestrate floor flow as an expert role model for the 5 Steps of Service - Drive functional excellence and systemic process improvements - Resolve complex after-sales inquiries with empathetic solutions - Guide and motivate the team through impactful coaching **What they're looking for** - 3+ years of functional experience in premium retail operations - Demonstrated ability to lead projects or informally mentor peers - Deep understanding of service excellence and problem-solving - Emotional intelligence with a keen eye for detail **Details** - Location: Los Angeles, Switzerland - Type: Not specified - Salary: Not specified

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