Customer Service Agent Scandinavia
PERGOLUX
Location: Berlin | DACH Team, Germany
**Customer Service Agent Scandinavia at PERGOLUX in Berlin | DACH Team, Germany** **What you'll do** - Provide professional advice and support via phone, email, and chat - Process orders and handle payment-related topics - Resolve customer inquiries and process returns - Coordinate with transport providers for smooth delivery **What they're looking for** - Fluent in English and any Scandinavian language - 3+ years customer service experience, preferably in e-commerce - Strong communication and problem-solving skills - IT affinity and ability to adapt to new systems **Details** - Location: Berlin | DACH Team, Germany - Type: Full-time - Salary: null
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