Floor Lead (Retail) (Part-time)

**Floor Lead (Retail) (Part-time)** at Mejuri in Yorkdale, Toronto **What you'll do** - Lead by example in delivering exceptional customer service and training the team on Mejuri's Steps of Selling - Drive team performance and achievement of KPIs including OPH, NPS, SPH, and conversion rates - Ensure positive customer experience and promote services like piercing and engraving - Support inventory management, order fulfillment, and store organization **What they're looking for** - Strong interpersonal skills and ability to motivate a team - Proficiency in retail technology including point-of-sale systems - Ability to maintain high standards of customer service and store operations - Experience in mitigating shrink and loss prevention **Details** - Location: Yorkdale, Toronto - Type: Part-time - Salary: null