Host Person - Fine Dining

Wynn Resorts

Location: Las Vegas, United States

  The Fine Dining Host Person is responsible for delivering an exceptional first and last impression for guests within a luxury restaurant at Wynn Las Vegas. This role ensures a seamless, refined arrival and seating experience through attentive service, detailed coordination, and personalized guest engagement. The Host Person serves as the central point of communication for guest flow, reservations, and front-of-house organization while upholding Wynn’s Forbes Five-Star standards and commitment to service excellence.   Key Responsibilities Guest Experience & Arrival Presentation Greet all guests with poise, warmth, and professionalism, using eye contact and personalized acknowledgment when possible Anticipate guest needs and preferences to provide a tailored, elevated experience Maintain a polished, confident presence that reflects the luxury positioning of Wynn restaurants Ensure each guest’s arrival and departure experience is seamless, gracious, and memorable   Reservations & Seating Coordination Manage reservations and guest seating with precision, balancing service pacing and guest expectations Coordinate VIP arrivals, special occasions, and high-priority reservations with management and service teams Provide accurate wait times and manage waitlists while maintaining guest satisfaction Optimize seating flow to ensure efficiency without compromising the guest experience   Luxury Service Delivery Demonstrate strong attention to detail in all aspects of arrival experience (greeting standards, seating, menu presentation, guest transitions) Maintain awareness of dining room atmosphere, including guest mix, pacing, and overall ambiance Uphold Forbes Five-Star service standards through attentive, thoughtful, and proactive guest interaction   Communication & Guest Coordination Act as a liaison between guests, servers, and management to communicate guest preferences, VIP status, and special requests Maintain clear, constant communication with front-of-house teams to ensure readiness for seated guests Relay guest feedback and service opportunities to leadership in real time   Guest Relations & Service Recovery Handle guest inquiries, concerns, and special requests with discretion, urgency, and professionalism Coordinate with management to execute service recovery when necessary Support special guest needs, including accessibility, celebrations, and customized dining arrangements   Operational Excellence Maintain cleanliness, organization, and presentation of the host stand and entry area Ensure menus, reservation systems, and guest materials are accurate and properly maintained Complete all opening and closing procedures and adhere to established operational standards Attend pre-shift meetings to stay informed of VIPs, menu updates, and daily priorities   Compliance & Brand Standards Adhere to all Wynn grooming, appearance, and uniform standards Follow all health, safety, and sanitation regulations Execute all responsibilities in accordance with Wynn policies and departmental procedures Act as an ambassador of Wynn’s brand, values, and culture   Education & Experience High school diploma or equivalent required 1–2+ years of experience in a fine dining, luxury hospitality, or upscale guest service role preferred Experience with reservation systems (e.g., SevenRooms or similar) preferred Candidates must be at least 18 years of age   Knowledge & Skills Exceptional communication and interpersonal skills Strong attention to detail and ability to anticipate guest needs Ability to manage multiple priorities in a fast-paced, high-expectation environment Professional presence with a refined and service-oriented mindset   Licenses & Certifications Must be able to obtain and maintain required work cards and licenses   Work Environment Fine dining restaurant within a luxury resort setting High-touch, guest-facing environment requiring constant interaction Flexible schedule required, including evenings, weekends, and holidays   Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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