Senior Lead Process Management
Back Market
Location: Paris, France (Remote)
Employment type: full time
**Senior Lead Process Management at Back Market (Remote, Paris)** **What you'll do** - Lead, mentor, and coach a team of Process Managers - Define long-term vision and strategic roadmap for after-sales operations - Set standards for customer-first process design - Drive process excellence and automation initiatives **What they're looking for** - Experience in team leadership and process management - Strong data-driven decision-making skills - Knowledge of customer experience best practices - Ability to manage complex, cross-functional projects **Details** - Location: Paris, France (Remote) - Type: Full-time - Salary: null
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